FAQ

1) What program(s) do you accept files in?
We accept files in Adobe Photoshop 6.0 or lower& Illustrator 8.0 or lower, or any file saved as a .tiff , .jpg or .EPS file. Make sure all file images are at least 300 dpi. (Please make sure that the text is converted to outlines/curves to avoid font problems).

2) What is the turnaround time?
For business cards, postcards, stickers, bookmarks and short run(under qty 5,000) of brochure/flyers, it is usually 7-10 working days after your approval of the proof.

3) What resolution should I save my images/files?
We recommend that the file or image to be at least 200dpi. But for the best quality print, we recommend 300dpi.

4) What is full bleed?
Full Bleed is when the ink is printed to the edges of all sides. There are no white border. If you want full bleed, please make sure the file you suply us has the colors go all the way to the edge. If you do NOT wish for bleeds and want a white border, please make sure there is at least 1/4" of white border.

5) What Size should I set my business cards?
The cards should be setup to 3.6" x 2.1" which will be trimmed to the standard 3.5" x 2". For all other sizes please add .125" around the file for bleed.